Privacy Policy

Effective Date: October 8, 2026

This policy explains what personal information Trade Confident LLC collects, how we use it, who we share it with, and the choices you have. We do not sell your personal information, and we do not use it for targeted advertising.

1. Who We Are

Trade Confident LLC ("Trade Confident," "we," "us") is responsible for your personal information. For EU and UK purposes, we are the "controller."

Trade Confident LLC, 418 Broadway St, Chico, CA 95928, USA
Phone: 530-520-1797
Email: betradeconfident@gmail.com

2. What This Policy Covers

This policy covers tradeconfident.io, our indicator page at tradeconfidentportal.io/indicators, our newsletters and emails, our member Zoom calls, and your communications with us (the "Services").

It does not cover third-party platforms we use, such as Telegram, Zoom, TradingView and YouTube, which have their own privacy policies. PortfolioTA.com, which Trade Confident LLC also owns and operates, is covered by the privacy policy posted on that site.

3. Information We Collect

Information you give us

Account details: your name (if you provide it) and email address. We use email sign-in links, so we don't store passwords.
Membership and billing details: your plan and payment history. Stripe processes your card; we receive only limited details such as card brand, last four digits, expiration date, billing country and postal code. We never see or store your full card number. Indicator and other digital-product purchases are processed by Gumroad, which shares your name, email and purchase details with us.
Messages: emails and support requests you send us, and comments you post on our site.
Testimonials and survey answers you choose to send.
Live call participation: your display name, voice, video and chat messages if you join a recorded Zoom call.

Information collected automatically

Account activity: our membership platform (Ghost) records sign-ins, which newsletters you receive, whether emails are opened and links clicked, and how you found us (for example, the referring page).
Technical data: IP address, browser and device type, and pages requested, recorded in standard server logs for security and operation. On our indicator page, a geolocation service (GeoJS) also receives your IP address to determine your country, so we can show the right cookie-consent options.
Site analytics: we use Simple Analytics, a privacy-focused tool that uses no cookies and does not collect personal information. It gives us aggregate counts of page views, referring sites, device types and countries.

Information from others

Stripe shares fraud-prevention information with us, such as the country of your card and IP address, which we use to block fraudulent payments and enforce the country restrictions in our Terms.

4. How We Use Your Information, and Why

What we do	Legal basis (for EU/UK users)
Create and manage your account and give you access to member content	Performance of our contract with you
Process payments, prevent fraud, and enforce country restrictions	Contract; legitimate interests; legal obligation
Send newsletters, posts and service emails (receipts, renewal reminders, policy changes)	Contract; your consent for free newsletters
Answer your questions and provide support	Contract; legitimate interests
Understand which content is useful and improve the Services	Legitimate interests
Keep tax and business records, handle disputes and chargebacks, comply with law	Legal obligation; legitimate interests

We do not make automated decisions about you that have legal or similarly significant effects.

We share personal information only as needed to run the Services:

Ghost (Ghost Foundation): website hosting, memberships and newsletter delivery, including its email delivery provider.
Stripe: payment processing and fraud prevention for memberships.
Gumroad: checkout and delivery for indicators and other digital products.
GeoJS: country lookup on our indicator page.
jsDelivr: delivers the scripts that run our sign-up and search features.
Google Fonts: delivers the typeface our site uses. When a page loads, your browser requests the font from Google, which receives your IP address.
Simple Analytics: cookieless, aggregate site analytics.
Google (Gmail): our business email.
AI service providers (such as Anthropic and xAI): tools that help us sort incoming email, draft replies a person reviews before sending, and analyze our sales records.
Zoom: hosting member calls, if you join one.
Our team members and contractors, who help run the business and are bound by confidentiality.
Professional advisers such as accountants and attorneys.
Authorities, when required by law or to protect our rights or others' safety.
A buyer or successor, if we sell or reorganize the business, subject to this policy.

We do not sell personal information, and we do not "share" it for cross-context behavioral advertising as those terms are defined under California law.

6. Cookies and Similar Technologies

We use only essential cookies, set by Ghost to keep you signed in and to secure the site. The site doesn't work properly without them. Our analytics use no cookies.

Some pages embed content from third parties, such as YouTube videos or TradingView charts. Those providers may set their own cookies when the content loads or plays, under their own policies. You can block or delete cookies in your browser settings.

Do Not Track and Global Privacy Control. We don't track you across other websites or sell your data, so these browser signals don't change how we handle your information. Embedded third-party content may not respond to them.

7. Emails

Every newsletter includes an unsubscribe link, and you can manage your email preferences from your account page. While you have a paid membership, we will still send service emails such as receipts, renewal reminders and policy notices.

8. How Long We Keep Information

Account and membership data: while your account is active, and up to 24 months after it closes, unless you ask us to delete it sooner.
Billing and tax records: 7 years, as required for tax purposes.
Records of your agreement to subscription terms: at least 3 years, or 1 year after your membership ends, whichever is longer, as California law requires.
Support emails: up to 3 years.
Call recordings: as long as they remain in the member library.

9. Security

We use reasonable administrative and technical safeguards, and we rely on established providers such as Ghost and Stripe. No system is completely secure. If a breach affects your personal information, we will notify you as the law requires.

We will never ask for your wallet private keys, seed phrases, or passwords. Please don't send us those, or Social Security numbers, bank account numbers or ID documents.

10. Your Privacy Rights

Wherever you live, you can ask us to:

tell you what personal information we have about you and give you a copy;
correct information that is wrong;
delete your information (subject to records we must keep by law, such as tax records);
give you your information in a portable format;
stop or limit certain uses, or withdraw consent you gave.

To make a request, email betradeconfident@gmail.com with the subject line "Privacy Request" from your account email. We may ask you to confirm your identity. You may use an authorized agent, who must show proof of your permission. We will respond within the time the law requires, usually 30 to 45 days. We will not treat you differently for exercising these rights.

Appeals. If we deny your request, you can appeal by emailing us with the subject line "Privacy Appeal." If you're still not satisfied, you may contact your state attorney general.

11. California Residents

We honor the rights described in this policy whether or not the California Consumer Privacy Act applies to our business. In the past 12 months we have collected:

Identifiers: name, email, IP address.
Customer records and commercial information: membership and payment history (no full card numbers).
Internet activity: sign-ins, email opens and clicks, pages requested.
Approximate location: country, from your card or IP address.
Audio and video: only if you join a recorded call.

We collected this information from you, your devices, and Stripe, for the purposes in Section 4. We disclosed it only to the service providers in Section 5. We do not sell or share personal information, we do not use sensitive personal information, and we do not knowingly collect information from anyone under 18.

Shine the Light. We do not disclose personal information to third parties for their own direct marketing.

12. EU, UK and Swiss Residents

Our legal bases are listed in Section 4. Your email address is needed to create an account, and payment details are needed for a paid membership; without them we can't provide those Services.

We are based in the United States, and your information is processed there. Where our providers transfer data from the EU, UK or Switzerland, they rely on approved safeguards such as Standard Contractual Clauses or the EU-U.S. Data Privacy Framework.

You have the right to complain to your local data protection authority. We'd appreciate the chance to address your concern first.

13. Children

The Services are for adults 18 and older. We do not knowingly collect information from anyone under 18. If we learn we have, we will delete it.

14. Telegram and Other Platforms

Our Telegram channel is open to the public. Anything you post there, and your Telegram name and profile, may be visible to others, depending on your Telegram settings. Telegram's privacy policy governs how Telegram handles your information.

15. Changes to This Policy

If we make material changes, we will notify members by email or on the website before they take effect. The Effective Date above shows when this policy last changed.

16. Contact

Questions or requests: betradeconfident@gmail.com, or Trade Confident LLC, 418 Broadway St, Chico, CA 95928.